Resume

Resume

ERIC R. NEUDORFER

San Diego, CA 

eric@neudorfer.tech

858-215-2367

 

Summary

  • Able to properly plan, design, implement and troubleshoot systems & infrastructure architectures.
  • Manage systems and infrastructure across multiple datacenters around the world.
  • Increase productivity by finding tasks to automate and schedule. 
  • Advanced knowledge of  servers, routers, firewalls, switches, and storage. 
  • Successful at managing people and projects proficiently.
  • Previously held a Secret Clearance.

 

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Experience

FICO October 2018 – Present  /  Lead Converged Infrastructure Engineer

  • Administration of a mid-size Storage Area Network composed of enterprise storage arrays, both NetApp and EMC, serving a heterogeneous server environment of Windows, VMWare and Linux servers both flat file and database servers within geographically dispersed environments.
  • Provisioning storage for use by Windows, Linux, VMware, pSeries and Cisco UCS servers
  • Administration of a VMware vSphere 6.5 infrastructure, this would include the use of VMware Update Manager (VUM) for patching and maintenance purposes
  • Administration of Cisco UCS Hardware (B and C Series Server Infrastructure) 
  • Deployment of Dell R640 infrastructure utilizing Open Manage Enterprise
  • Handle escalations and participate in a weekly rotation of core business coverage.
  • Management of Cloud Infrastructure including virtual servers, storage and network across VMware.
  • Setup and maintain use of vSphere Replication for data center recovery strategy.
  • Deployment and maintenance of vRealize operations manager for analytics and monitoring.
  • Oversaw datacenter migration to lower our foot print and consolidate resources with 0% downtime.
  • Working within ServiceNow to manage incidents, create change controls, as well as supervising my team and I’s daily tasks.
  • 6928 VMs across 435 Hosts in 6 different datacenters

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CentrexIT August 2017 – September 2018  /  Escalation Engineer

  • Respond to incoming cases of the client services department as backup during peak times.
  • Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development.
  • Conduct extensive troubleshooting of backend databases and identify the root cause of data issues.
  • Engineer and investigate both platform and product issues.
  • Respond and analyze complex inquiries of technical and functional nature not in routine and require deviation from standard procedures.
  • Direct clients through issue resolution including customer meetings, status reports and updates.
  • Identify, propose and enforce escalation process improvements.

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Bank Of Internet February 2016 – August 2017  /  Senior System Engineer

  • Automated a continuous server deployment system to keep up with business needs
  • Continuously found ways to automate day to day tasks to increase productivity
  • Designed, Configured, Managed, and Maintained VCE hyper-converged systems 
    • (EMC, CISCO UCS, NEXUS, VMware, XtremeIO)
  • Planned and executed migration of production environment into a protected datacenter 
  • Configure, tuned, monitored, and maintain Cisco ASA 5500.
  • Design, Build, and Implement a development network in Azure to meet security standards 
  • Working with other senior team members to fulfill a capacity and performance engineer role, and schedule and prioritize activities on projects involving the deployment of applications and software
  • I continually delivered solutions in an automated fashion to our customers so they did not have to do the work themselves. 
  • Able to fix several legacy systems with newer integration allowing us to retire the legacy hardware and saving the company time and money.

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Versa Computing June 2015 – February 2016  /  System Engineer

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Balboa Travels Management Feb 2013 – April 2015  /  Network Administrator

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U.S. Marine Corps Feb 2009 – Feb 2013  /  Network and Systems Engineer 

  • Area of Responsibility (AOR) encompasses over 1.5 million square miles in 8 states including Alaska and Hawaii, and countries which include Samoa, Saipan, and Guam.
  • As a Corporal of Marines oversaw the daily training and day to day activities of over 30  marines.
  • Support Wide Area Network (SWAN) TCP/IP; Acceleration; Accelerator; SATCOM; Communication; Bandwidth; Optimization; SWAN; Testing; Tactical Network 
  • Supported SIPRNET account management, security rights over network shares, and security audits 
  • Installed, configured, maintained VMware ESXi 4.1, Office 2003, SQL server, 3270, and many others 

 

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Skills

  • 12 years Virtualization administrator (VMware, vCenter, vRealize, Orchestrator) 
  • 12 years cisco network administrator (Cisco Switches, Routers, ASA and CUCM)
  • 12 years of reading system diagrams, electronic diagrams and system analysis.
  • 12 years of experience managing server infrastructures and data-center operations across multiple platforms (RHEL, Unix, Linux, Windows, VMware, Data OnTap, EMC, Cisco).
  • Data Systems Technician responsible for the installation, configuration, and management of data network systems in both stand-alone and client-server environment
  • CISCO Certified Network Associate Modules 1-3 
  • Installing, configuring, and maintaining network services, both hardware and software.
  • In a network environment, evaluate and resolve customer information systems problems, and effect required hardware upgrades and repair to maintain mission capability.
  • Technologies worked with : VMware, vCenter, vRealize Operations. Orchestrator,  EMC, VNX, ExtremeIO, Cisco UCS, Nexus, RHEL, RHIM, INFOblox, ASA, MCafee SIEM, Hitachi Storage, PaloAlto, ESET, Nessus, KVM, ELK, Docker, F5 Load Balancer, WDS, Virtual Data Center, GPO 

Certifications/Education

  • Tactical Data Network Operators course, MCCES Twenty-Nine Palms, CA
  • Cisco Certified Network Associate (CCNA) Course
  • Comp Tia Network+ Certification.
  • NetApp NA-DATAPROT9 & NA-ONTAP9ADM
  • Held a Secret Security Clearance, updated in 2011. No longer active.